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    IPL is now AES Indiana Login

    Update on IPL's COVID-19 Response

    kitchen family Update on AES Indiana's COVID-19 response

    Ways to save for your home

    We're here to help you manage your energy use as you make adjustments to your daily life.

    #StayIN energy tips

    Tips to help you manage your energy use as you make adjustments to your daily life.

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    Press releases

    The latest on IPL and COVID-19

    Bill payment scams

    Stay informed, know the signs, and report fraud

    We're here for you.

    AES Indiana cares about our community and recognizes the impact and stress COVID-19 is causing in people’s daily lives. We're determined to continue delivering reliable power while helping to protect the health and safety of our people, neighbors and community.

    As of June 2020: Requests for non-emergency work have resumed, but please be prepared for delays due to the volume of requests. Also, customers are reminded that, when making these requests, they are expected to wear face coverings and respect the recommended social distancing of six feet to protect the health and safety of everyone.

    July 31, 2020: A message from Lisa Krueger, President of the U.S. strategic business unit for The AES Corporation, the parent company of AES Indiana. 

    October 2020: An important message for IPL customers and community partners (PDF)

    We will continue to publish information as the situation evolves. You can also follow AES Indiana on Twitter and Facebook.

     

    AES Indiana COVID-19 resources

    Payment plans

    Residential customers in arrears can select 3 or 6 month payment extensions to help them get caught up.

     

    10 things to know about your account

    Stay informed during the COVID-19 situation.

     

    Manage your account online

    aesindiana.com offers convenient, secure online access to manage your account. Customers can perform nearly all customer service functions online.

    Resources

    Quick links so you can stay informed on community and business affairs.

     

    Energy savings kit

    Answer 10 quick questions to receive a free energy savings kit filled with easy-to-install, money-saving products and tips delivered right to your home.

     

    Virtual home energy assessment

    A free Virtual Home Energy Assessment makes it easy for homeowners to learn how to make their homes as energy-efficient as possible.

     

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    Instant rebates on energy saving products

    AES Indiana gives you smart solutions for helping your home use energy more efficiently.

     

    Ways to save for your business

    See our programs designed for businesses and organizations to save energy and money.

     

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    Be aware of scams

    During stressful situations such as the coronavirus pandemic, scammers and cyber criminals come out of hiding. Know the signs of a scam to avoid falling victim.

     

    Operational changes

    Learn how we're continuing to power our communities while keeping our employees and customers safe.

     

    AES Indiana window lights

    AES Indiana is currently collaborating with Downtown Indy, Inc., using our window displays to promote togetherness and awareness during the coronavirus pandemic.

    Watch the video

     

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    Contact us

    AES Indiana’s customer service team is available to serve customers by phone and email. We anticipate increased call center demand and request that customers consider using self-service service options when possible.

    Call 317-261-8222

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