Our goal is to offer services that make life easier for our customers. We have programs in place for customers who need special assistance.
TTD/TTY phone service
If you are deaf or have a hearing and/or speech impairment, you can access AES Indiana through Relay Indiana at 800-743-3333.
Visually impaired service
AES Indiana can supply a braille bill or a large-print bill for your convenience. Call 317-261-8222 for this service.
Need a little help remembering to pay your bill? You can designate a family member, member of the clergy, a friend or social agency to receive copies of disconnect notices. This person will not be obligated to pay the bill, only to remind or help you arrange for payment by the "Disconnect Notice Due Date" (normally within 14 days), if possible. For more information about this service call 317-261-8222.
Contact Customer Services at 317-261-8222 or send an email from our contact us form.