Communities urged to report broken, burnt out or flickering street lights

Help IPL "Keep the Lights On" as daylight fades

September 27, 2016

INDIANAPOLIS—Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation (NYSE: AES), encourages customers to help keep our communities shining brightly at night as we head into winter months with less daylight.

An easy call or click can "Keep the Lights On" in Indianapolis. If you see a street light not functioning properly, you can report it at or by calling IPL's "Lights Out, Day or Night" number at 317.261.8111. All you need to do is give the street light location and/or the number found on the utility pole's tag. IPL makes every attempt to answer a repair request within two working days of the initial report barring natural disasters, acts of God or the inability of IPL to gain safe access. 

IPL also urges customers to call IPL directly at 317.261.8111 to report issues associated with public safety, such as a light or light pole that has fallen or been seriously damaged, or exposed wires at a light pole base.

Both IPL and the City of Indianapolis have worked together to promote Operation Night Light, a collaborative project that lifted the City's 35-year moratorium on new street lights and begins a multiphase process of installing new lighting infrastructure in darkened neighborhoods.

"IPL recognizes that outdoor lighting can represent safety, convenience and value," said Rafael Sanchez, IPL President and CEO. "We have a genuine commitment to working with the City of Indianapolis to determine the best, most cost-effective options to enhance safety and quality of life to our communities."

At a press conference in August, Indianapolis Mayor Joe Hogsett and Rafael Sanchez announced the completed schedule of Phase I, which includes locations of 25 new street lights that will be installed in Indianapolis before the end of the year.


About Indianapolis Power & Light Company and AES.  
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 470,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit or connect with us at or

The AES Corporation (NYSE: AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 17 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce of 21,000 people is committed to operational excellence and meeting the world’s changing power needs. AES’ 2015 revenues were $37 billion in total assets. To learn more, please visit Follow AES on Twitter @TheAESCorp.