Skip to main content
  • My account My account My account
  • Ways to save Ways to save Ways to save
  • Outages Outages Outages
  • Safety Safety Safety
  • About us About us About us
  • Contact us
  • My AES
    Choose your location
    EN
    Choose location

    AES Global

    AES Local

    Andes Argentina Brasil Bulgaria Chile Colombia Dominicana El Salvador India Indiana México Ohio Panama Puerto Rico Vietnam
    Search
    Search AES
    IPL is now AES Indiana Login

    Payment extensions

    couple reviewing bill with laptop Payment extensions

    Need more time to pay your bill?

     

    AES Indiana offers two types of payment extensions to help customers get caught up.

    Short-term extensions

    • Best for customers who just need a few extra days to pay their current bill
    • Approval is based on account status and payment history
    • Available for residential and business customers

     

    Long-term extensions

    • Residential customers can divide payments over three or six months. AES Indiana will divide your remaining balance over the extension period. This amount will be included in the total amount due on your coming bills. 
    • $10 minimum payment is required.

     

    How to apply

    • Apply online
    • Or to enroll over the phone, call 888-261-8222 and select Billing & Payments in our automated system.
    • Payment extension requests must be made at least two business days before your due date or scheduled disconnect date.
    • Large commercial and industrial customers with an account representative should speak with their account rep for customized payment plan options.
    man holding smartphone

    Ready to get started? Call our customer services team.

    Staff available 8:00 AM-5:00 PM Monday-Friday

    Back to top My Account
  • Pay / View Bill (sign in)
  • Payment & Billing Options
  • Connect or Disconnect Service
  • Understand Your Bill
  • Green Power
  • About Us
  • Newsroom
  • Careers
  • Customer Support
  • Contact us
  • Outages
  • Accessibility
  • Resources
  • For Business Customers
  • For Builders
  • For Community Partners
  • For Educators
  • For Suppliers
  • Jump back to top