IPL improves digital experience with enhanced IPLpower.com

September 20, 2018

INDIANAPOLIS, Ind.— Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation (NYSE: AES), announces a new look and enhanced features on IPLpower.com. Improvements made to the website include enhanced functionality and streamlined navigation designed to improve the overall user experience.

“As technology advances, IPL has adapted and learned best practices within and outside our industry,” said Craig Jackson, IPL President and CEO. “The upgrades we’ve made to IPLpower.com come from listening to feedback from our customers, who can now locate and use important programs and services they need on both their desktops and mobile devices.”

Customers will benefit from redesigned home page, billing and payment information, energy efficiency programs, and storms and outage pages where it is now easier and more efficient to find information.

IPL customers will now find it easier to:

  • Access online accounts
  • Choose billing and payment preferences
  • Connect, disconnect, or transfer services
  • Find energy efficient saving tips and tools
  • Access safety tips and guides.

IPL continually strives to improve the overall experience for its 490,000 customers. Visit IPLpower.com today to begin taking advantage of this new digital experience.


About Indianapolis Power & Light Company and AES.
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 490,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit www.IPLpower.com or connect with us at www.twitter.com/IPLpowerwww.facebook.com/IPLpower or www.linkedin.com/company/IPLpower.

The AES Corporation (NYSE: AES) is a Fortune 500 global power company. We provide affordable, sustainable energy to 15 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce is committed to operational excellence and meeting the world’s changing power needs. Our 2017 revenues were $11 billion and we own and manage $33 billion in total assets. To learn more, please visit www.aes.com.  Follow AES on Twitter @TheAESCorp.

Media Contact:
Claire Dalton
Indianapolis Power & Light Company
Office: 317.829.7737