IPL named recipient of the 2016 ReliabilityOneTM Award for Outstanding Midsize Utility

November 17, 2016

INDIANAPOLIS—Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation (NYSE: AES), was recognized for the second year in a row by PA Consulting Group, Inc. as a recipient of the 2016 ReliabilityOneTM Award for Outstanding Midsize Utility, recognizing the very best Midsize investor-owned utilities in the United States. Awards are given to utilities that excel in delivering reliable energy to their customers.

“At IPL, we are honored to be recognized for our efforts in delivering safe, reliable and affordable electricity that our customers depend on year round,” said Joe Bentley, AES US Vice President of Customer Operations. “IPL remains dedicated to being a low-cost and reliable utility, and we are proud that we have ranked in the top 10 percent nationally in reliability.”

All midsized utilities operating electric delivery networks in North America are eligible for consideration for the Outstanding Midsize Utility award. The selection of provisional recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an on-site certification process, which provides an independent review and confirmation of the policies, processes and systems used to collect, analyze and report a company’s reliability results.

“With the ultimate end goal being reliability, the next generation of utilities must build not only a technologically-sound infrastructure, but must also inspire total commitment from their employees in order to create a culture of innovation,” said Derek HasBrouck, PA Consulting Group’s ReliabilityOneTM Program Director. “ISL is an outstanding example of how that commitment enables our mission of reliability to be fulfilled successfully.”

For more information about IPL’s efforts to ensure reliability, visit IPLpower.com.



About Indianapolis Power & Light Company and AES.
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 480,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit www.IPLpower.com or connect with us at www.twitter.com/IPLpowerwww.facebook.com/IPLpower or www.linkedin.com/company/IPLpower.

The AES Corporation (NYSE: AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 17 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce of 21,000 people is committed to operational excellence and meeting the world’s changing power needs. AES’ 2015 revenues were $37 billion in total assets. To learn more, please visit www.aes.com. Follow AES on Twitter @TheAESCorp.

About PA Consulting Group
An independent firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics, the Gulf and Asia Pacific.  We are experts in consumer and manufacturing, defense and security, energy and utilities, financial services, government, healthcare, life sciences, and transport, travel and logistics.  Our deep industry knowledge together with skills in management consulting, technology and innovation allows us to challenge conventional thinking and deliver exceptional results that have a lasting impact on businesses, governments and communities worldwide.  Our clients choose us because we don’t just believe in making a difference. We believe in making the difference. For more information about PA Consulting Group, visit www.paconsulting.com.

PA’s ReliabilityOne™ awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA’s ReliabilityOne™ study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages and has been analyzing electric utility performance since 1987. For more information about PA Consulting Group, visit www.paconsulting.com/energy.

Media Contacts:
Claire Dalton
Indianapolis Power & Light Company
317.829.7737, pager 317.393.7584

Kristine Masopust
PA Consulting