IPL offers helpful resources as winter moratorium ends

March 12, 2019

INDIANAPOLIS, Ind.— Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation (NYSE: AES), has convenient and easy resources available for our customers as winter moratorium ends this Friday, March 15 across Central Indiana.

IPL understands that high bills can be a financial challenge for our customers, especially after colder than average winters, so here are a few resources available to help IPL customers manage costs:

  1. Payment Extensions can be requested online at IPLpower.com or by calling the automated system at 317.261.8222 and selecting option 2 from the main menu.
  2. IPL Ways to Save can help customers manage energy usage and their monthly electric bills. Customers can sign up for a free eScore Home Energy Assessment, and EAP-eligible customers may qualify for additional weatherization assistance. Learn more at IPLpower.com/waystosave.
  3. Custom Due Date is offered for IPL customers who want a due date that best matches their paydays.
  4. Customers with emergency or medical needs should reach out to United Way’s Connect2Help resource by calling 2-1-1.

Additionally, Indiana Housing and Community Development Association (IHCDA), the state agency that provides funding for the Energy Assistance Program (EAP), alerted IPL that nearly all available funds have been allocated for the 2018-19 winter heating season. Customers who depend on payment assistance from IHCDA should reach out to their local EAP provider for further guidance as winter moratorium ends.

Information on all of IPL’s payment and billing options can be found by going to IPLpower.com.



About Indianapolis Power & Light Company and AES.
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 490,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit www.IPLpower.com or connect with us at www.twitter.com/IPLpowerwww.facebook.com/IPLpower or www.linkedin.com/company/IPLpower.

The AES Corporation (NYSE: AES) is a Fortune 200 global power company.  We provide affordable, sustainable energy to 15 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities.  Our workforce is committed to operational excellence and meeting the world’s changing power needs.  Our 2018 revenues were $11 billion and we own and manage $33 billion in total assets.  To learn more, please visit www.aes.com.  Follow AES on Twitter @TheAESCorp.

Media Contact:
Claire Rice
Indianapolis Power & Light Company
Office: 317.829.7737