Storm restoration updates 

Sunday, June 22 2025:

5 p.m.

As of 5 p.m. this evening, AES Indiana has reached 100% restoration of storm-related outages. Since the storm rolled through our service territory Wednesday evening, our crews worked around the clock as quickly and safely as possible to restore power to 68,700 customers.

Winds exceeding 70 mph, accompanied by heavy rain and falling trees, caused significant damage to AES Indiana’s power lines and electric infrastructure. During this storm restoration, crews replaced 51 poles and 40 transformers.

Our customers rely on us to be prepared and restore power as quickly as possible during these critical times. It is a privilege to serve our customers, and we thank them for their trust, patience and understanding. We appreciate our community for their cooperation in this safe restoration effort, and we're always thankful for how Central Indiana unites during times of need.

9 a.m. 

AES Indiana has restored power to over 99% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 141 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day today. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to over 99% of customers and anticipates restoration for most remaining customers by mid-day today.
• There are currently 91 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage. For this storm, crews have replaced 48 poles and 33 transformers. One new pole can take up to 8 hours to set.
• To support our customers today with high heat expected and restoration efforts still underway, we’ve gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

Saturday, June 21 2025:

9 p.m.

AES Indiana has restored power to over 99% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 362 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to over 99% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 133 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

 

3 p.m.

AES Indiana has restored power to approximately 99% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 945 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to 99% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 227 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage. For this storm, crews have replaced 47 poles and 28 transformers. One new pole can take up to 8 hours to set.
• To support our customers today with high heat expected and restoration efforts still underway, we have worked with our partners at Indy Parks to provide ice to cooling centers to help everyone stay cool. We’ve also gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
• Ice will be delivered Saturday to the following parks:
  • Brookside Park – 3500 Brookside Parkway
  • S Frederick Douglass Park – 1616 E 25th Street
  • Garfield Park – 2345 Pagoda Drive
  • Riverside Park – 2420 E Riverside Drive
  • Stanley Strader Park – 2850 Bethel Avenue
  • IndyParks Pools and Splash Pads/Family Centers– Tuesdays and Thursdays from 4-6 pm are free hours at all open Indy Parks pools and aquatic centers
  • IndyGo buses are air-conditioned, offering a cool ride if you need to travel
  • Branches of the Indianapolis Public Library are open – please check individual branches for hours of operation
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

9 a.m.

AES Indiana has restored power to approximately 98% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 1,774 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to 98% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 374 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage. For this storm, crews have replaced 40 poles and 21 transformers. One new pole can take up to 8 hours to set.
• To support our customers today with high heat expected and restoration efforts still underway, we have worked with our partners at Indy Parks to provide ice to cooling centers to help everyone stay cool. We’ve also gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
  • Ice will be delivered Saturday to the following parks:
    • Brookside Park – 3500 Brookside Parkway
    • S Frederick Douglass Park – 1616 E 25th Street
    • Garfield Park – 2345 Pagoda Drive
    • Riverside Park – 2420 E Riverside Drive
    • Stanley Strader Park – 2850 Bethel Avenue
  • IndyParks Pools and Splash Pads/Family Centers– Tuesdays and Thursdays from 4-6 pm are free hours at all open Indy Parks pools and aquatic centers
  • IndyGo buses are air-conditioned, offering a cool ride if you need to travel
  • Branches of the Indianapolis Public Library are open – please check individual branches for hours of operation
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

Friday, June 20, 2025:

9:30 p.m. 

AES Indiana has restored power to approximately 97% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 2,987 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to 97% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 444 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage. To ensure that we get power back as quickly as possible for as many customers as possible, we work incidents in order of those impacting the most customers to the incidents impacting the fewest customers. This means that the initial incidents resolved will get power back on to thousands of customers at a time, while the incidents worked later in restoration will restore fewer amounts of customers.
• As a reminder: With high heat expected and restoration efforts still underway, we’ve also gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
  • IndyParks Pools and Splash Pads/Family Centers– Tuesdays and Thursdays from 4-6 pm are free hours at all open Indy Parks pools and aquatic centers
  • IndyGo buses are air-conditioned, offering a cool ride if you need to travel
  • Branches of the Indianapolis Public Library are open – please check individual branches for hours of operation
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

3:30 p.m.

AES Indiana has restored power to approximately 90% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 7,059 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to 90% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 660 incidents remaining. Each outage is caused by what is referred to as an incident. Each individual incident is a separate job (like a tree falling on a line, a snapped pole, etc.) requiring assessment and personnel to make repairs, which takes time due to the severity of the damage. To ensure that we get power back as quickly as possible for as many customers as possible, we work incidents in order of those impacting the most customers to the incidents impacting the fewest customers. This means that the initial incidents resolved will get power back on to thousands of customers at a time, while the incidents worked later in restoration will restore fewer amounts of customers.
• As a reminder: With high heat expected and restoration efforts still underway, we’ve also gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
  • IndyParks Pools and Splash Pads/Family Centers– Tuesdays and Thursdays from 4-6 pm are free hours at all open Indy Parks pools and aquatic center
  • IndyGo buses are air-conditioned, offering a cool ride if you need to trave
  • Branches of the Indianapolis Public Library are open – please check individual branches for hours of operation
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

9 a.m.

AES Indiana has restored power to approximately 85% of customers from the storm that moved through our service territory on Wednesday evening. Currently, 10,279 customers remain without power. Due to the extent of the damage to our service territory, and based on our assessment, we anticipate most remaining customers to be restored by mid-day Sunday. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts.

Here are some points we want to highlight:

• AES Indiana has restored power to 85% of customers and anticipates restoration for most remaining customers by mid-day Sunday.
• There are currently 832 incidents remaining. Each individual incident is a separate job requiring assessment and personnel to make repairs, which takes time due to the severity of the damage.
• With high heat expected and restoration efforts still underway, we’ve also gathered resources for our customers, including a list of cooling centers and places around the city where you can stay safe and cool this weekend. We know being without power in this heat is difficult, and we want to make sure our customers can stay safe and cool while our crews continue working around the clock to restore service.
  • IndyParks Pools and Splash Pads/Family Centers– Tuesdays and Thursdays from 4-6 pm are free hours at all open Indy Parks pools and aquatic centers
  • IndyGo buses are air-conditioned, offering a cool ride if you need to travel
  • Branches of the Indianapolis Public Library are open – please check individual branches for hours of operation
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

Thursday, June 19, 2025:

9:30 p.m. 

AES Indiana has restored power to about 80% of customers in just over 24 hours. Currently, there are 14,211 customers without power. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts. We anticipate this will be a multi-day restoration effort into the weekend due to widespread damage to infrastructure across our service territory.

Here are some points we want to highlight:

• We’ve restored power to about 80% of customers in just over 24 hours.
• There are currently 1,194 incidents remaining. Each individual incident is a separate job requiring assessment and personnel to make repairs, which takes time due to the severity of the damage.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

3:30 p.m.

AES Indiana has restored power to 71% of customers in less than 24 hours. Currently, there are 19,671 customers without power. AES Indiana is fully staffed and crews are working around the clock to restore power. We also have mutual assistance crews from Michigan, Pennsylvania, and North Carolina to support us with the restoration efforts. We anticipate this will be a multi-day restoration effort into the weekend due to widespread damage to infrastructure across our service territory.

Here are some points we want to highlight:

• We’ve restored power to more than 70% of customers in less than 24 hours.
• Crews are assessing widespread damage to our infrastructure from downed trees, poles, and power lines and will work around the clock to restore power as safely and quickly as possible.
• There are currently 1,198 incidents remaining. Each individual incident is a separate job requiring assessment and personnel to make repairs, which takes time due to the severity of the damage.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

9:30 a.m.

Wednesday’s severe weather system brought damaging wind gusts reported around 70 MPH causing significant widespread damage across AES Indiana’s service territory impacting approximately 68,700 customers. Currently, there are 31,500 customers without power. AES Indiana is fully staffed and crews are working around the clock to restore power. We anticipate this will be a multi-day restoration effort due to widespread damage to infrastructure across our service territory.

• We’ve restored power to more than 45% of customers overnight.
• Crews are assessing widespread damage to our infrastructure from downed trees, poles, and power lines and will work around the clock to restore power as safely and quickly as possible. 
• There are a significant number of incidents that are a result of this storm. Each individual incident is a separate job requiring assessment and personnel to make repairs, which takes time due to the severity of the damage.
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

Wednesday, June 18, 2025:

10:15 p.m.

This afternoon’s severe weather system brought damaging wind gusts first reported around 70 MPH causing significant widespread damage across AES Indiana’s service territory impacting approximately 68,700 customers. Currently, there are 51,689 customers without power. AES lineworkers responded immediately and will work around the clock to restore power to impacted customers as safely and quickly as possible.

• Crews are assessing widespread damage to our infrastructure from downed trees, poles, and power lines and will work around the clock to restore power as safely and quickly as possible. 
• There are several incidents that are a result of this storm. Each incident is a separate job requiring assessment, which takes time due to the severity of the damage. 
• Safety is our top priority. Everyone should stay away from downed power lines or poles and report them immediately to 317-261-8111. 

 

Customer tips

• Put safety first. Be weather aware and avoid unnecessary travel during dangerous conditions. Stay away from downed lines and wires - always assume they are live and dangerous.
• Plan. Discuss emergency plans if you rely on electrically powered medical equipment. 
• Be prepared for power outages. Bookmark our outage center for quick access to report outages and get updates on our outage map. If your power goes out, report your outage immediately. Don't rely on neighbors to report your outage. 

What to do if you lose power

Your questions about storm restoration answered here.