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    Payment assistance

    People - Family at home Payment assistance

    If you're having trouble paying your bill, one of these assistance programs could help you.

    See the details below for:

    • Energy Assistance Program
    • Winter Assistance Fund
    • Power of Change
    Energy Assistance Program (Updated October 2022)

    The winter Energy Assistance Program (EAP) is a federally funded, one-time annual benefit program with eligibility requirements that runs from October 3, 2022 through May 15, 2023.

    Who qualifies?

    Indiana households that make 60% of the state median income (60SMI) or less may qualify for these benefits.

    Household size 1 month 3 months 12 months
    1 $2,318  $6,954  $27,827 
    2 $3,032  $9,096  $36,390 
    3 $3,746  $11,238  $44,952 
    4 $4,459  $13,377  $53,515 
    5 $5,173  $15,519  $62,077 
    6 $5,886  $17,658  $70,639 
    7 $6,020  $18,060  $72,245 
    8 $6,154  $18,462  $73,850 


    How to apply

    Applications are available here.

    Proof of application submission or approval letter must be submitted to AES Indiana by emailing or your account will not be held from disconnection during the moratorium period, December 1, 2022-March 15, 2023.

    If approved for EAP, you can still apply for AES Indiana’s Power of Change program.

    If denied for EAP, you can apply for the Winter Assistance Fund (WAF) and for AES Indiana’s Power of Change.


    Winter Assistance Fund (Updated October 2022)

    The Winter Assistance Fund (WAF) runs from November 1, 2022 to May 31, 2023 for Marion County residents. This fund helps Indianapolis residents who struggle with increased utility costs but do not qualify for EAP. You must meet income guidelines to qualify.

    Who qualifies?

    Eligibility is based upon household income.

    Household size Total last 3 months gross income must be over Total last 3 months gross income must not exceed
    1 $6,753  $7,644 
    2 $8,831  $10,299 
    3 $10,908  $12,954 
    4 $12,987  $15,609 
    5 $15,065  $18,264 
    6 $17,143  $20,919 
    7 $17,532  $23,574 


    How to apply

    Starting November 1, 2022, applications are available here.

    Regardless of WAF approval or denial, you can still apply for AES Indiana’s Power of Change.

    Power of Change

    AES Indiana’s Power of Change program assists income-qualified customers, regardless of approval or denial from EAP or WAF, with a one-time grant for electric bill assistance.


    Who qualifies?

    You must apply for EAP first and be one of the following:

    • LIHEAP participant

    • LIHEAP qualified

    • Have proof of eligibility in SNAP, TANF, HIP or Medicaid.


    How to apply

    Locate your nearest agency and call or visit to complete an application. The partner agency will walk you through the application process. Upon approval, the assistance pledge will be posted to your AES Indiana account.

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