AES Indiana Rolls Out Monthly Bill Credits to LIHEAP participants, Bolsters Low‑Income Program & Provides Customers with Tools to Help Track & Manage Energy Usage

July 7, 2026

AES Indiana, a subsidiary of The AES Corporation (NYSE: AES), today announced enhanced and existing affordability tools to help residential customers manage their electric bills.

Earlier this year, the Indiana General Assembly passed HEA 1002 with bipartisan support, strengthening customer protections and expanding assistance for Hoosiers facing financial hardship. The legislation reinforces safeguards such as extreme heat disconnection protections while expanding pathways to assistance, which AES Indiana supports through monthly bill credits for Low-Income Home Energy Assistance Program (LIHEAP) participants, enhanced affordability grants, and improved tools to help residential customers track and manage energy usage.

“AES Indiana works every day to keep electricity affordable and reliable for the more than 530,000 customers we serve,” said Brandi Davis‑Handy, President, AES Indiana. “These new bill credits for LIHEAP participants, our strengthened Power of Change program, and the tools we’ve developed to help customers understand and manage their usage are all focused on reducing the risk of service disconnection and giving every customer greater control and predictability over their monthly electric bill.”

AES Indiana this month launched a recurring $10 bill credit to customers enrolled in the state’s LIHEAP program. The credit will be applied automatically to customers’ bills, reducing barriers to participation. 

To help customers avoid seasonal bill swings, AES Indiana continues to offer levelized billing, which spreads energy costs evenly across the year. This option makes monthly bills more predictable by smoothing out spikes during periods of extreme heat or cold. Customers can enroll in levelized billing through their AES Indiana online account, and LIHEAP customers are automatically enrolled. 

AES Indiana is expanding a dedicated crisis fund within its Power of Change program to offer emergency grants to income-qualified customers experiencing temporary hardship. The program is funded through AES Indiana shareholder contributions and voluntary customer donations. 

All residential customers are encouraged to take advantage of energy efficiency programs and tools that provide clear insights into how and when they use energy. Through PowerView and other online tools, customers can monitor daily energy use, identify patterns during periods of extreme heat or cold, and make informed decisions to reduce consumption. For more hot weather savings tips and resources, visit aesindiana.com/understanding-usage.

These affordability initiatives are consistent with Indiana’s effort to protect existing customers as energy demand grows. Earlier this year, data centers signed a Ratepayer Protection Pledge to ensure that large energy users pay for the infrastructure needed to serve them so costs are not shifted to residential customers. AES Indiana supports policies like this pledge, which promotes affordability while enabling responsible economic growth served by the local utility. 

To meet this pledge, AES Indiana and Google in April announced a partnership that delivers more than $770 million in customer savings over the next 15 years while powering growth in Central Indiana. The agreement to serve Google’s proposed data center in Monrovia includes Google paying 100 percent of its own energy use and any new infrastructure required to serve them, ensuring no costs are borne by AES Indiana’s existing customers. 

For more information about how AES Indiana will continue to meet energy demand, visit aesindiana.com/data-centers.   

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About AES Indiana

AES Indiana, an AES Company, provides retail electric service to more than 530,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, AES Indiana has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please Connect with AES Indiana on X, Facebook and LinkedIn. For more information about how AES Indiana is accelerating the future of energy, visit aesindiana.com.