Winter Storm Fern Update: AES Indiana to temporarily suspend disconnections for the remainder of January due to extremely cold temperatures

January 24, 2026

AES Indiana, a subsidiary of AES Corporation (NYSE: AES) announced today that it’s temporarily suspending disconnections for nonpayment for all customers for the remainder of January due to extreme bitter cold temperatures arriving across Central Indiana this weekend and through next week. Winter Storm Fern is expected to bring dangerously cold temperatures along with significant snowfall this weekend.

Our team is fully staffed and prepared to meet the increased demand for electricity. We encourage customers to stay safe and prepare for the bitter cold.

There are several tools and resources in place to help our customers stay informed and prioritize safety. Be weather aware with these tips:

  • Plan ahead. Pack an emergency kit with water, non-perishable food items, a first-aid kit, portable chargers, flashlights and extra batteries and blankets. More suggestions for what to include can be found here.
  • Visit our Outage Center. Sign up for outage alerts in our Alerts and Notifications Center. Find frequent updates on our Outage Communications page.
  • Stay informed. Follow us on our social media channels on Facebook, X and Instagram. If outages occur and impact a large number of customers, we'll communicate restoration updates on social media.
  • Put safety first. Use caution when using an alternate heat source, such as a fireplace, wood stove, portable / kerosene heater or electric heaters. Provide for proper ventilation and follow all manufacturer’s safety guidelines.

Remember, extended subfreezing temperatures can lead to increased energy use. AES Indiana encourages customers to consider taking steps today to minimize the impact of severe cold weather on their bills. Simple ways to save can have a big impact on energy use and are available at aesindiana.com/ways-save.

About AES Indiana
AES Indiana, an AES Company, provides retail electric service to more than 530,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, AES Indiana has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please connect with AES Indiana on X, Facebook and LinkedIn. For more information about how AES Indiana is accelerating the future of energy, visit aesindiana.com.