At AES Indiana, it’s about more than electricity. It’s about powering what matters to you.
Frequently Asked Questions (FAQs)
Powering what matters to you starts with reliable electricity. AES Indiana is investing in a stronger, smarter electric system to deliver the service you depend on every day. Through its seven-year, $1.2 billion Smart Grid modernization program, AES Indiana is upgrading aging infrastructure and adding technology that can detect problems, limit the number affected and restore power faster. Smart Grid technology helped prevent approximately 152,300 customer interruptions and automatically restored power for more than 67,000 customer interruptions — often before a crew arrived — in 2025.
Powering what matters to you means working to keep electricity affordable. AES Indiana is focused on balancing the investments needed to strengthen the electric system with the impact those investments have on you. We also offer tools and programs that can help you manage your monthly bills, including flexible payment options, Levelized Billing, energy-efficiency programs and rebates, energy assessments and bill assistance programs.
Technology is helping AES Indiana power what matters to you more efficiently. Automated Smart Grid devices can detect issues and reroute power to limit the number affected by an outage and restore service more quickly. Smart meters can help AES Indiana identify outages sooner and confirm when power has been restored while also giving you greater insight into your energy use.
Powering what matters to our communities goes beyond providing electricity. AES Indiana invests in organizations and partnerships that support customer needs, economic development, education and workforce development, the environment, and arts and culture. AES Indiana made 60 community investments totaling $2.1 million across Central Indiana in 2025, supporting the people and organizations working every day to make our communities stronger.
Powering what matters to local businesses means providing the infrastructure you need to operate, grow and invest in Central Indiana. AES Indiana also works with businesses and community partners to support economic development across the region, investing more than $1 million in initiatives in 2025. By strengthening the electric system and supporting new and existing businesses, AES Indiana is helping create the foundation for continued economic growth.
Powering what matters to you, our communities and local businesses also mean preparing for what comes next. As Central Indiana grows and the way you use electricity evolves, AES Indiana is strengthening and modernizing its electric system to meet changing energy needs. Smart Grid upgrades, including modern underground cable, rebuilt overhead infrastructure, automation and smart meters, are designed to improve long-term performance and create a stronger, more resilient electric system for the future.
Part of powering what matters to you is giving you more information and tools to make energy choices that work for your household. You can track energy use through PowerView, receive personalized Home Energy Reports, explore energy-saving tips and programs, and take advantage of home energy assessments and other efficiency resources. Understanding how and when you use electricity can help you identify opportunities to save energy and better manage your monthly bill.
Powering what matters to you means being there when you need additional support. If you're having trouble paying your electric bill, AES Indiana offers options that may help, including Levelized Billing, short- and long-term payment extensions, a preferred due date, energy-efficiency programs and financial assistance through programs such as LIHEAP and AES Indiana's Power of Change. You can explore AES Indiana's payment assistance resources below to find options that may fit their needs.